Customer Relationship Management (CRM)

Your viewer data, monetization tools, and communication workflows in one system.

"tag for service"

What is Erstream CRM?
Manage subscribers, track engagement, and monetize video audiences all from a platform built for media businesses.
  • Subscriber data is scattered across tools and teams
  • Monetization efforts are siloed from user behavior insights
  • Marketing campaigns lack performance tracking
  • Retention suffers without behavior-based engagement
  • Media platforms need tailored CRM logic not generic systems
Key Features

Unified Subscriber Profiles

Centralize viewer activity, payments, and preferences

Multi-Monetization Engine

AVOD, SVOD, TVOD, FVOD – all natively supported

Third-Party Payment Integration

Plug into Stripe, local banks, telco billing, and more

Built-In Engagement Tools

Email, SMS, vouchers, and in-app event tracking

Real-Time Analytics

View user segments, drop-off rates, and churn indicators

Identity & Access Management

Cloud-based login, roles, and secure token logic

Media-Ready CRM API

Built for OTT, with integrations into CMS, monetization, and apps

Who is it for?

OTT Platforms

Build long-term viewer relationships with tailored monetization and engagement flows.

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Broadcasters

Move from anonymous viewers to registered subscribers with actionable insights.

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Sports Leagues

Personalize the fan journey and manage memberships, tickets, and subscriptions.

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EdTech & eLearning

Track user learning paths, access levels, and payment cycles in one dashboard.

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Enterprises

Manage internal users, video access, and training paths across departments.

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What Clients Say About Us

Top quality & service

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Christina Franklin
Seven Studio - artist
Exceptional service

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Gregory Brown
Seven Shop - owner
They took web design to the next level

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Alexander Bright
Seven Consulting - CEO
What a great experience

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Tiffany Whitewood
Seven Consulting - CEO
Highly recommended

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Richard Anderson
Seven Media - creative director
The best solution on the market for me

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Diana Green
Seven Arts - marketing manager
High quality standards

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Michaela Collins
SVN Digital - business owner
The best service ever

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Tiffany Brown
Seven Games - creative director